ZEN.COM is a smart financial app designed for your everyday life – at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees.
The Product Team is where ideas turn into real features. We create solutions that meet user needs and improve every part of their experience.
Scope of duties:
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Support product development for financial services.
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Collect and analyze business and technical requirements.
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Create documentation: feature specs, process descriptions, and onboarding materials.
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Collaborate with Sales, Operations, Compliance, Customer Support, and other teams.
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Take part in functional and acceptance testing.
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Configure and adjust system parameters.
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Monitor product performance and user feedback.
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Analyze KPIs and product reports.
Requirements:
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University degree (or studies in progress) in business IT, finance, banking, or a related field.
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Basic experience with data, analysis, or documentation.
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Analytical thinking and problem-solving mindset.
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Curiosity and willingness to learn about financial products.
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Interest in technology and innovation in fintech.
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Teamwork and good communication skills.
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English at minimum B2 level (you’ll work in an international environment).
What do we offer?
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100% remote work (or access to offices in Rzeszów, Kraków, Warsaw, Białystok, Gdańsk).
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Private healthcare (LuxMed).
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Multisport card.
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Life insurance (Unum).
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Growth & promotion opportunities.
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Employee referral bonuses.
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Team events & meetups.
- Flexible working conditions.