HR Business Partner (Poland/Remote)

ZEN.COM is a smart financial app designed for your everyday life – at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN.COM, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees.

We’re looking for an experienced HR Business Partner who will work closely with the business and become a trusted partner to managers and leaders across ZEN.

In this role, you will support our teams, combining a strong business perspective with effective HR solutions. We’re looking for someone who not only knows how to successfully manage people processes, but can also proactively identify challenges, recommend solutions, and drive changes that support business growth, team effectiveness, and employee engagement.

This role is a great fit for someone who enjoys being close to the business, builds strong and trusted relationships with managers, and feels equally comfortable handling day-to-day HR topics and contributing to more strategic initiatives.

• Has least 5 years of HR experience, including experience as an HR Business Partner or in a similar role.
• Has experience partnering with managers and senior leadership and knows how to build credibility as a trusted business partner.
• Has strong knowledge of performance management, talent management, employee relations, and employee lifecycle processes.
• Has experience working in a dynamic, international organization - experience in fintech or financial services would be an advantage.
• Is comfortable working with HR data and people metrics and can translate insights into practical business recommendations.
• Has excellent communication, interpersonal, and negotiation skills.
• Is proactive, independent, and comfortable taking ownership.
• Thrives in a changing environment and can effectively collaborate with stakeholders at different levels of the organization.
• Is fluent in English.
• We would appreciate it if you could share your Gallup test or similar assessment results, if available. You can find a dedicated link in the application form on the next page.

• Act as a trusted HR partner and advisor to managers across Technology, Product, and Growth.
• Manage and support the full employee lifecycle – from onboarding and development through organizational changes and offboarding.
• Advise managers on team structures, workforce planning, organizational changes, and effective resource allocation.
• Support performance management processes, including goal setting, feedback, and managing performance.
• Identify key talent and drive initiatives related to talent management, succession planning, and retention.
• Support managers in employee and team development, including identifying development needs.
• Manage employee relations, including supporting managers in resolving complex employee matters, conflicts, and workplace issues.
• Support and lead organizational change, ensuring effective communication and successful implementation.
• Analyze HR data and key people metrics, turning insights into actionable recommendations for the business.
• Partner with Recruitment/Talent Acquisition on workforce planning and key recruitment processes.
• Collaborate with Payroll, Compensation & Benefits, and other HR functions to ensure consistent and effective delivery of people processes.
• Support managers in decisions related to compensation, promotions, and changes to employment terms, in line with ZEN policies.
• Drive and support initiatives that strengthen employee engagement and organizational culture.
• Contribute to the development and implementation of HR policies, standards, and processes that meet the needs of a growing international organization.
• Ensure HR activities are compliant with applicable regulations, internal policies, and ZEN standards.

• Real influence on shaping the ZEN.COM.
• Work in an environment where innovation and effectiveness truly matter.
• Competitive salary and flexible working conditions. #LI-Remote #LI-Hybrid
• Private medical healthcare.
• Internal and external training opportunities.

If you want to have a real impact on the experience of thousands of users and work with committed teams in an environment that values ownership, transparency, and pace – apply today!