About ZEN.COM
ZEN.COM is a smart financial app designed for your everyday life – at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees.
Right now, we’re looking for a Settlement Manager to join our finance team and support the day-to-day operations of our payment settlement processes.
🔍 Key Responsibilities:
- Oversee the daily operations of the Settlements Team, ensuring efficient and accurate processing of payment and financial transactions.
- Manage settlements with Payment Service Providers (PSPs), including verifying the accuracy and completeness of reports received from PSPs, and reconcile with banks and the operational processing system.
- Ensure timely and accurate posting of values resulting from settlement reports in the operational system.
- Reconcile GL accounts related to settlements and resolve any discrepancies.
- Prepare and distribute periodic reports on settlement activities.
- Support projects related to settlements and collaborate with other departments to resolve issues related to failed or incomplete transactions.
- Develop and implement policies and procedures to improve settlement processes and ensure compliance with financial regulations.
- Provide leadership and guidance to the Settlements Team, including assigning tasks, developing and motivating employees, and tracking their performance.
- Assist in building and testing products, operational systems for payments, finance and reconciliation.
- Analysis on PSP performance and associated cost.
✅ What we’re looking for:
- Bachelor's degree in Finance, Accounting, or a related field.
- Minimum of 5 years of experience in financial settlements or a related role in payment industry.
- Proven experience in team management and leadership.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Proficiency in financial and accounting software.
- Proficiency in MS Excel, VBA, Power Query, and other relevant tools.
- Relevant certifications in finance or accounting are a plus.
- Knowledge of complex payments operations and the ability to resolve issues quickly and accurately.
Desired Skills:
- Experience in managing general ledgers.
- Strong understanding of settlement policies and different products being traded by clients and markets.
- Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
- Problem-solving and troubleshooting skills.
- Attention to detail.
- Self-starter.
- Mindset for continuous improvement.
✨ What do we offer?
- Real influence in shaping the ZEN.COM product offer.
- Work in an environment where innovation and efficiency count.
- Flexible working conditions.
- Private medical care.
- Internal and external training.
If this sounds like you – let’s talk. Join us and help shape the future of payments!